Privacy Policy
Call us: +60 88 242996

Who We Are 

Airworld Travel™ is owned and operated by Airworld Travel & Tours Sdn. Bhd., a company registered in Malaysia. The following Privacy Policy describes how we as a data controller collect, use, disclose, and otherwise process personally identifiable information that we collect about individuals (“Personal Data”) in connection with the services available from Airworld Travel™ through the website located at www.airworld.com.my.  

Airworld Travel™ will revise this Privacy Policy periodically to reflect changes in the law which includes our Personal Data collection and use practices or information of our site which those changes will be updated in this privacy policy together with the effective date. 

 

What Information do We Collect? 

  • Personal information such as name and email address will be asked in order to create a reservation. You might also be asked for you home address, telephone number, Identity Card, date of birth, Passport details including passport number, passport issuance date, passport expiry date, payment information, name of guests traveling and other demographic information 
  • In order to purchase our products or services, it is necessary to provide accurate credit card details. If you failed to provide, we cannot confirm your purchase or fulfill your booking. 
  • Upon registering with Airworld Travel™, basic information including your name and email address will be collected. 
  • Airworld Travel™ will ask for reviews once you finished the tour which enables you to upload photos, filling out your public profile, and rate the merchants. We may store these content and display them to public for promotional purposes. Please note that if you include personal information or photo in your content, it can be used and viewed by others. 
  • If you connect to Airworld Travel™ using Facebook, we may also collect information that you have chosen to make available in your privacy settings under your approval. 
  • Upon registering T-Dollar program, basic information including your name and email address will be collected and to be shared with any affiliated partners and suppliers where necessary.

 

How We Use Your Personal Information 

The personal data collected from you is being, and will continue to be used for purposes including without limitation:

  • To provide you with the information you request about our products
  • To send you email marketing messages, social media messages and information (not limited to facebook, twitter, google+, pinterest, youtube, instagram, blog), newsletters
  • To operate your account
  • To fulfill your bookings
  • To confirm you purchases
  • To ensure you are correctly billed
  • To send to bank for authorization of transaction and for payment
  • To fulfill your requests including redemption requests
  • To process your membership application
  • To measure and track demographic details about our customers
  • To monitor volume and spend information
  • To conduct market research
  • To target content on our website to more closely match your interests
  • To target the appropriate content for email marketing messages to better match your interests
  • To share part of contact details with our service partners (e.g tour operators, hotels) who are directly involved in fulfilling the purchases you made from us
  • To promote offers on Airworld Travel™’s products and services and that of our business partners
  • To comply with legal process
  • To protect our operations
  • To reply to enquiries made via call, email, letters, faxes, or social media tools (not limited to facebook, twitter, google+, pinterest, youtube, instagram, blog)
  • To administer your participation in contests & surveys
  • To identify and (if possible) prevent fraud
  • To publish information about your reviews/ content on the website 
  • To inform you about promotional events 
  • To protect our rights, privacy, safety or property
  • For all other purposes incidental and associated with any of the above

 

Disclosure of Your Personal Data

Your personal data will be kept confidential but such personal data may be provided to the following parties for the purposes set out above:

  • To our Partners including promotional or short-term Partners and Business Partners and/or any other company that is permitted to supply products and/or services to members of Airworld Travel™;
  • Any agents, service providers and/or subcontractors of Airworld Travel™ and its affiliates;
  • Any person to whom Airworld Travel™ proposes to transfer any of its rights and/or duties relating to any matters of Airworld Travel™
  • And/or any other person(s) required or permitted by law or any regulatory authorities

All parties mentioned above are required to protect the confidentiality of the personal data they receive.

 

Our Business Partners and Suppliers

Our services are made available through our third-party distribution partners and suppliers. Our distribution partners and suppliers may have privacy policies that differ from www.airworld.com.my. You should be aware that some tour suppliers or distribution partners may need additional Personal or Other information (such as health or physical fitness information) to determine whether you can participate in an activity. You should read and rely upon the relevant supplier’s or partner’s Privacy Policy. 

 

Protecting Your Personal Data

To prevent unauthorized access, we maintain reasonable physical, electronic and organizational procedures to protect Personal Data against accidental or unlawful destruction or accidental loss, alteration, or unauthorized disclosure or access. 

 

Security 

At Airworld Travel™ we seek to maintain the highest integrity and security of your Personal information.

No data transmission over the internet or data storage environment can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the personal information provided to us will be secure at all times. Airworld Travel™ will not held responsible for cases arising from unauthorized access to your personal information. Airworld Travel™ will rely on you to inform any unusual events that may indicate a breach in your information security. Then we will seek to investigate whether the security breach was related to Airworld Travel™.

 

 

Cookie

A cookie is a piece of data stored by your web browser on your computer’s hard disk, for record-keeping purposes. Usage of a cookie is not linked to any personally identifiable information while visiting our site. At Airworld Travel™ we make use of cookies to store your preferences, record session information, collect information on how you visit and access our websites. Once the user closes their browser, the cookie simply terminates. 

We do not share cookies with third-party companies collected through Airworld Travel™. Airworld Travel™ does use third-party advertising companies in order to analyze how you use and access our site and to serve you advertisements specifically tailored to your interests. However, we have no access to or control over these cookies. Other companies’ use of their cookies is subject to their own privacy policies

Most web browsers allow you to turn off cookies; however, turning off cookies will limit your use of our websites. To learn more about changing your browser’s cookie setting, please see the appropriate informational link: 

  • Internet Explorer: http://windows.microsoft.com/en-US/windows-vista/Cookies-frequently-asked-questions
  • Firefox: http://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
  • Chrome:https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies
  • Safari: http://support.apple.com/kb/PH5042

 

 

Access to Personal Data

The Act allows you the right to access the personal data you have submitted to us. You may at any time update or amend the information provided to us simply by accessing the user account on our website after login, or contact our representative at the following details listed below

 

 

Contacting Us

You may at any time make a request in writing to limit the processing and use of your personal data, including to prevent usage of your personal data for the purposes of direct marketing. Should you have any questions concerning this agreement, please contact  This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at Hotline at 088 - 242 996

For as long as you remain a member in this website your information will be remain with Airworld Travel™ and we will take all practicable steps to ensure the security of the data at all times from any unauthorized access. Airworld Travel™ will endeavor not to disclose any personally identifiable information to any organization unless necessary being set out in this Privacy Policy.

 

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